
How to Write Persuasively
When writing an advertisement, your
aim is to persuade your readers to follow a particular course of
action--willingly.
There are three elements in this
process:
1. You must win the trust of your
audience.
2. You must appeal to their
emotions (rather than to their intellect).
3. You must rationalise their
decision for them, so that they feel comfortable in making it.
If you succeed in all three areas,
you will have engineered their consent to buy your product or
service.
Here are some tips to help you to
achieve this desirable state of affairs:
1. Win the Trust of Your
Audience
The first step is to show that you are a person who can be
trusted--so try to give your audience something of value--advice,
interesting "inside" information or helpful tips.
Indicate why your opinion here should be valued--give a little
detail about your background and your credentials.
To win their trust, you must know
something about your audience:
- What sort of people are they?
- How old are they?
- What are their special
interests?
You must also try to find some
common ground with your audience:
- Begin with a point of common
interest e.g. "I'm sure we all want to give our kids the
best start possible . . ."
- Anticipate their responses by
using rhetorical questions e.g. "You're probably
wondering where you'll find the time to . . ."
Use generalisations to persuade
your audience to agree with you--people feel more comfortable when
they know that, "80% of families use . . . " or that
"8 out of 10 teachers state that parental interest improves
student grades . . ."
2. Appeal to the Emotions
We all know that people respond to emotional appeals more readily
than to intellectual appeals, so utilise this in your advertising.
There are three steps to follow:
First, arouse an emotion--anger,
fear, resentment, envy, greed, sympathy.
Second, give a reason for the
emotion--"your children are precious to you, don't risk
their future by . . ."
Third, give your audience an
appropriate course of action to follow-- "Call now to
ensure your place in this new . . ."
When appealing to the emotions,
your most powerful tools are words--learn to use them to create
the desired effect on your readers.
- Words can have literal meanings
(denotation) and emotional meanings (connotation); e.g. a
'house' is a building where people live, but a 'home' is much
more
- Some words have strong emotive
appeals built-in; e.g. 'chaos' implies something much stronger
than 'disruption'
- Select your facts
carefully--choose only those that support your point of view
3. Rationalise
This is giving people good reasons to believe what you're telling
them. We all do this to ourselves everyday. How many times have
you said something like this to yourself, "My old car is
going to start costing me money soon; I'd be better off buying a
new one now"?
Tell your would-be customers that
they'll save money in the long run by spending it now and you've
given them a reason to act immediately.
Summary
- Emphasise and repeat your key
points--use logic and reasoning only when necessary
- Be convincing in your
presentation, so that your audience forgets to ask about the
points you skip over
- Use plenty of emotional words
and focus on the audience.
Consider how you can use these
persuasive techniques to sell your products or services.
Article by Jennifer
Stewart
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